Refund & Cancellation Policy

1. About This Policy

ApplyWhileYouSleep is a subscription-based job application automation service operated by Avant-Garde Solutions (Pty) Ltd. This policy explains how billing, cancellation and refunds work.

2. Free Trial

New accounts receive a 7-day free trial with full access to the service. No payment is required to start a trial, and you will not be charged automatically when it ends — a subscription only begins once you actively choose a plan and complete payment.

3. Subscription Plans and Billing

ApplyWhileYouSleep offers Standard, Priority and Extended Reach plans, billed either weekly or monthly depending on the option you choose at checkout. Subscriptions renew automatically at the end of each billing period (each week or each month, matching your chosen cycle) until cancelled. Prices for each plan are shown at checkout and on our pricing communications.

4. No Refunds for Completed Billing Periods

Because ApplyWhileYouSleep is a digital service with no physical goods, and because the free trial gives you a full opportunity to evaluate the service before paying anything, we do not offer refunds for a billing period that has already started once payment has been processed. This applies equally to weekly and monthly plans.

5. Cancellation

You may cancel your subscription at any time by emailing us at applywhileyousleep@gmail.com. Cancellation stops future billing — your access continues until the end of the billing period you've already paid for, after which no further charges will be made.

We do not currently offer an in-app cancellation option; all cancellation requests are handled directly by our support team, and we aim to process requests within 2 business days.

6. Duplicate or Erroneous Charges

If you are charged in error — for example, charged twice for the same billing period, or charged after a cancellation request we acknowledged in time — contact us immediately at applywhileyousleep@gmail.com. We will investigate and refund any confirmed erroneous charge in full.

7. Service Failure

If ApplyWhileYouSleep fails to operate as described (for example, an extended outage that prevents the service from running on your behalf for a material part of a billing period), contact us and we will assess whether a partial or full refund for that period is appropriate on a case-by-case basis.

8. Changing Plans

If you switch between plans or between weekly and monthly billing, the change applies from your next billing cycle. We do not provide partial refunds or credits for the remainder of a period you've already paid for on your previous plan.

9. How Refunds Are Paid

Approved refunds are issued to the original payment method used for the charge, via Paystack. Processing times depend on your bank or card provider and are outside our control.

10. Contact

Questions about billing, cancellation or refunds can be sent to applywhileyousleep@gmail.com.